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Free shipping applies to our standard deliveries to most addresses in the 48 contiguous states, for orders exceeding $250 dollars.
All orders will be shipped within 24 business hours under normal circumstances.
Upon receipt, we recommend that you unpack all packages as soon as possible and place the seafood in the refrigerator and/or freezer, to retain freshness. Keep in mind that proper storage is vital; the shipping containers are not suitable for storing your product after delivery has been made.
When you buy fresh seafood online from us, your satisfaction is always unconditionally guaranteed so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service.
Our Toll-Free phone number is 1-(855) 654-3474 (FISH).
Department Hours (Pacific Time): Weekdays 7:00am to 3pm
Or, feel free to send us an email 24 hours a day 7 days a week, to: firstname.lastname@example.org
Please make sure to include as much order information as possible, to help us expedite your request.
If you are not absolutely satisfied with your purchase, we'll refund your money. No returns will be accepted.