Anderson Seafoods Shipping Policies
NOTE: International shipping is not available.
Flat rate shipping applies to our standard deliveries to most addressed in the 48 contiguous states.
All orders will be shipped within 24 business hours under normal circumstances.
All orders are shipped SIGNATURE RELEASE - NO SIGNATURE REQUIRED.
This means that if no one is there to receive the order from UPS, the driver will leave the order at the door. This signifies acceptance of the order (the same as a signature). You will be responsible for the payment of the order. We highly recommend that someone is there within the designated time frame to accept delivery of the order and promptly refrigerate it. We recommend the use of UPS tracking number (we will e-mail you the tracking number when the order is shipped), to monitor the delivery of your order.
If this is a gift, please be sure to alert the recipient that something perishable is coming via UPS and to try and make arrangements to accept delivery and immediately refrigerate it upon receipt
To include any special message or note, please enter in the specified area for "Gift Card Message".
When will my (fresh and frozen) items arrive?
All times are Pacific: Orders placed after 9:00 AM Thursday or through Sunday will ship Monday to arrive on Tuesday. Orders placed Monday through Thursday before 9:00 AM will ship to arrive the next day by 10:30 AM. (some areas within the US may be delivered by End of Day)
Saturday Delivery: You asked, and we acted! For an additional $25 UPS surcharge, we can arrange a Saturday UPS delivery when orders are placed on Thursday after 9:00 AM, and no later than Friday by 9:00 AM Pacific time.
NOTE: We cannot guarantee specific delivery times. We strive to deliver your order on time to the address you designate. Virtually all of our deliveries are successful and we want to make sure yours is among them! The courier will normally knock on your door and, if no one answers, will leave your package at your door. We are not liable for orders that are not retrieved in a timely manner. If you have very special delivery needs, please call Customer Service at 1-(855)-654-3474 (FISH) or email Contactus@andersonseafoods.com for assistance.
As we hope all of our orders show up with no issues, if you have a concern or inquiry about your order please reach out to firstname.lastname@example.org within 24 hours of receipt to express any problems.